Simple definition of "Feedback" goes like this, "Feedback’ is used to describe the helpful information or criticism about prior action or behavior from an individual, communicated to another individual (or a group) who can use that information to adjust and improve current and future actions and behaviors."
When
something on “Feedback” or “performance review” has to
be picked up, then the first reaction would be that this is applicable only in
secular organization and multi-national companies and it does not have any
place in Christian ministry or Churches. This is definitely not true. People
need feedback on their efforts. They have to know where they stand in terms of
current performance and long-term expectations.
Feedback
enhances effectiveness and helps to reach the point of excellence.
Unfortunately, most of the individuals, leaders, churches wouldn’t want it.
Either they assume they are already perfect because of the position they
hold, or they are not ready to accept from people whom they serve. It is
said, “People don’t want to hear the truth because they don’t want
their illusions to be destroyed.”.
Jesus
was willing to receive feedback, it is said in Matthew
16:13 Jesus wanted to understand the perspective and opinion of people
about Him“. "Who do people say that the son of man
is?" And then a pointed question to the disciples about
who He is (Matthew 16:15). I have heard sermons on number
of occasions from the pulpit and I am sure you would have heard too. But my
question is, Is there a mechanism to receive honest structured feedback in
Churches, organization? It's not once-a-year or once-every-three-month
event. There may be a need to plan the timing to receive formal feedback
in the case of Churches or organization in a more structured way; (in a form of
feedback form, survey etc.), but informal, simple feedback can be given much
more often – perhaps every week or even every day, depending on the situation.
Jesus
asked for a feedback, which means God intentionally wanted to set a pattern for
us to follow.
Some
leaders limit their feedback from their chosen committee, some from
people who hypocritically praise the leader for their
own personal ends when actually their name or church reputation may
be odious in the community. Romans 1:8 NASB says, "First, I thank my
God through Jesus Christ for you all, because your faith is being proclaimed
throughout the whole world." The reputation whether positive or negative
is up on the air.
Jesus
at one time challenged the crowd when he asked this, "Which one of
you convicts Me of sin?" John 8:46 NASB. Jesus was the embodiment
of perfection and commanded us to be perfect too, as individuals and
Churches. "Therefore, you are to be perfect, as your heavenly
Father is perfect." Matthew 5:48 NASB.
Blessings.
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